Legal notice

This Legal Notice provides important information about the operation of the Aqusten website and the responsibilities of both the business and its visitors. By accessing or using our website, you agree to the terms outlined below.

Aqusten is an online store focused on pet-related products, particularly portable water bottles designed to make everyday care more convenient for pet owners. As a brand built by pet lovers, we aim to create a reliable and respectful experience for every visitor.

1. Business Information

Aqusten operates as an online retail business offering pet products through its website.

Business Name: Aqusten
Email: support@aqusten.shop
Phone: +1 (973) 336-7363
Address: 73 Carlisle Ave, Paterson, New Jersey 07501, United States

We aim to respond to inquiries within 1–2 business days. For additional details, please visit our Contact page.

2. Website Usage

By using this website, you agree to:

  • Use the site in a lawful and respectful manner
  • Provide accurate information when placing orders or contacting us
  • Avoid any actions that may disrupt or interfere with the website’s functionality

Access to the website may be limited or restricted if misuse is detected.

3. Product Information and Presentation

We make every effort to ensure that product descriptions, images, and details are accurate and helpful.

Our products are selected based on research, usability, and what pet owners typically look for in portable solutions. However, minor differences in appearance or packaging may occur due to updates from suppliers.

Customers are encouraged to review product details carefully before making a purchase.

4. Availability of Products

Product availability may change over time.

In situations where an item becomes unavailable after an order is placed, we will inform you and provide suitable options or next steps.

5. Pricing Information

All product prices are displayed clearly on the website.

While we aim for accuracy at all times, occasional errors may occur. If a pricing issue is identified, we will contact the customer before proceeding with the order.

6. External Services and Partners

To operate efficiently, Aqusten works with trusted third-party services, including:

  • Payment processors
  • Shipping carriers (USPS, UPS, FedEx, LuWei Ordinary US)
  • Website and analytics tools

These partners help us deliver a smooth and reliable experience while handling only the information necessary for their role.

7. Intellectual Property

All content on this website — including text, images, design, logos, and branding — belongs to Aqusten.

This content may not be copied, reproduced, or distributed without prior written permission.

8. Limitation of Use

Our products are designed for general pet care use. Customers are responsible for:

  • Using products appropriately
  • Ensuring suitability for their specific pet
  • Supervising use when necessary

Every pet has unique behaviors and needs, and thoughtful usage helps ensure the best experience.

9. Website Availability

We aim to keep our website accessible at all times. However, temporary interruptions may occur due to:

  • Maintenance
  • Technical updates
  • External service disruptions

We continuously work to improve performance and reliability.

10. Updates to This Legal Notice

This Legal Notice may be updated occasionally to reflect changes in our operations or services.

Any updates will be posted on this page. Continued use of the website indicates acceptance of the current version.

11. Contact Information

If you have any questions regarding this Legal Notice or any aspect of our website, please contact us:

Aqusten
Email: support@aqusten.shop
Phone: +1 (973) 336-7363
Address: 73 Carlisle Ave, Paterson, New Jersey 07501, United States

We are here to assist you and aim to respond within 1–2 business days.